Policies

Shipping Policies

Processing time:
The time I need to prepare an order for shipping varies. For most items turnaround time is 3-5 business days excluding shipping time. Bethel Crafts is not responsible for delays in shipping once in the possession of USPS. 
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns or Exchanges

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 2 days of purchase

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order? Contact me at 210-542-6270 or bethelcraftsllc@gmail.com